Please contact us at [email protected] or if you prefer to call, +1-267-651-0286. Customer service will respond back via email only. Our business hours are 9 am-5 pm EST Monday through Friday. Response times will typically be in 3-5 business days.
Not all vinyl includes a digital download via email or from a card. Please check the product page description to see if the item you ordered includes a digital download. If the description does not indicate that there is a digital download included,
No. Only one discount code can be used per transaction. These cannot be stacked.
If a customer service representative has given you a discount code and it's not working for you, please use the email address that you have used on your order. When we assign discount codes, we assign them to that email address. If this still does no
Please select the button on the bottom left hand side of our home page that reads "rewards". This will direct you to a rewards pop up. Then, select "ways to redeem". This will show you ways that you can redeem your points. Please contact us via shop@
Please reach out to the subscription agency for all subscription inquiries. The email address is [email protected] or if you prefer to call, the number is 888-465-3305. If you need to change your subscription address, please click here: h